PRIVACY POLICY www.chiropractic-uk.co.uk
1. We take the privacy of our website users very seriously. We want to make sure that we are looking after you and your information as best we can and we ask that you read this Privacy Policy ('the Policy') so that you know how we will use your personal data.
2. For the purposes of the Data Protection Act 1998, the British Chiropractic Association ('we' or 'us') is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).
Personal data we may collect about you
3. We will obtain personal data about you (such as your name, address, telephone number and email address, payment details) when you register as a member or when you use this website.
4. We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users and therefore improve our services to you. Some of this data will be personal data (such as the data described in Paragraph 3 above) but some will be aggregated or statistical, which means that we will not be able to identify you individually.
5. We will hold your personal data on our systems for as long as is necessary without limitation but in any event personal data will not be kept for longer than six years .
How we may use your personal data
6. We will use your personal data for the following purposes:
6.1. to help us identify you and any accounts you hold with us; to help us administer and maintain accurate membership records; statistical analysis and market research; profiling; customising this website and its content to your particular preferences; to notify you of any changes to this website or our services which may affect you and to respond to any queries or questions raised by you or other users of the website; Essentially, to help provide you with a better service.
Disclosure of your personal data
7. We may disclose your personal data to:
7.1. our agents and service providers (e.g. providers of web hosting or maintenance services);
7.2. law enforcement agencies in connection with any investigation to help prevent unlawful activity;
7.3. if our association is integrated with another entity your details may be disclosed to our advisers and their advisers and will be passed on to the relevant department/s within the new entity subject to terms of confidentiality no less onerous than those contained in this policy.
Keeping your data secure
8. As we have said, we want to keep your data secure. We will use technical and organisational measures to safeguard your personal data, for example:
8.1. access to your account is controlled by password and username which are unique to you;
8.2. we store your personal data on secure servers.
9. Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
Use of Cookies
The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 has changed and the rules are essentially designed to protect the privacy of internet users. For more information on the changes please visit the Information Commissioners Office Website.
10. Our website uses cookies. We do this by placing a 'cookie' on your computer's hard disk. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser. Cookies are used for several reasons including:
10.1. to recognise you whenever you visit this website;
10.2. to speed up access to this website (so you do not have to log on each time);
10.3. to store your personal preferences;
10.4. to build a profile about you;
10.5. to better target our marketing and advertising campaigns. Again, we use this information to improve our services to you!
The following cookies are used on this website:
| Cookie | Name | Purpose | More Information |
| Session Cookies | www_NewMediaAid_co_uk_CartID booking_email | Shopping Basket Use to prevent duplicate orders by people using the back button | |
| Persistent Cookies | Secure_hackercheck Secure_name SecureHackerGuess_ID Secure_AccessLevel | Used to identify logged in user ID to the secure member area Used to identify logged in user name to show welcome message in secure member area Used to identify logged in user ID to the secure member area Used to identify access rights of logged in user to the secure member area | Cookie lifespan 2 days Cookie lifespan 2 days Cookie lifespan 2 days Cookie lifespan 2 days |
| Google Analytics | ASP.NET_SessionId _utma _utmb _utmc _utmz _utmv Ui-tabs-1 PREF | These cookies are used to collect information about how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from the pages they visited. | Click here for an overview of privacy at Google |
11. The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website for which we are not responsible.
Monitoring
12. We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
Our contact details
13. We welcome your feedback and questions after all; the site is designed for you. If you wish to contact us, please send an email to enquiries@chiropractic-uk.co.uk or you can write to us at 59 Castle Street, Reading, Berkshire, RG1 7SN or call us on 0118 950 5950
14. We may change this Policy from time to time. You should check this Policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.